Frequently asked questions
What is BRICKLIVE?
BRICKLIVE is a multi-day event filled with hands-on and
interactive fun with LEGO! Perfect for fans of all ages, BRICKLIVE is heaven
for those who love the world’s most popular toy!
Where can I find
BRICKLIVE events for 2017?
Birmingham NEC – Oct 26-29 2017
How is the show
structured? Can I leave early? Will I be able to come back into the event if I
Visitors may arrive and leave anytime within the show hours, as
shown on your ticket. You will be given a stamp that allows you to entry
throughout the day.
Will I still have to
queue to enter the show even though I've purchased my tickets online in advance?
If you’ve purchased advance tickets to BRICKLIVE (EURO TOUR),
you’ll skip the Box Office queue and head to the entrance queue! If you and
your family arrive before the start of the day you will need to wait until the
doors open, so you might prefer to arrive after the doors have opened –
remember, you can stay all day!
We strongly encourage purchasing BRICKLIVE (EURO TOUR), tickets in
advance! We cannot guarantee ticket availability the day of the event.
Can I bring a
pushchair to BRICKLIVE?
Yes pushchairs are allowed at the event
Can I bring a camera
or video camera to the event?
Yes! We encourage families to bring
cameras to capture their experiences throughout the day as you create with
hundreds of fantastic LEGO creations!
Please note: There will be official press and media
photographers at BRICKLIVE (EURO TOUR). If you do not wish to
be photographed, please contact the organisers.
Will there be places
to eat inside the event?
We have tea/coffee concessions and refreshment vendors within the
How accessible is the
event for those with special needs?
TOUR) offers an
assortment of interactive activities that reach all learning styles and levels
of interest. For those who need it, there is disabled parking close to the
entrance of the venue and the show is all on one level making it easy for
wheelchair access. Please consult the venue website for more details. Seating
areas are located throughout the event space for your convenience. All
visitors, including those in wheelchairs and those with special needs, will
find BRICKLIVE to be a fun, enriching and educational experience. Guide dogs
for the blind and service dogs for people with disabilities are welcome.
May my child attend
the event without an adult?
For everyone’s safety, children and
youths under the age of 16 must be supervised by an accompanying adult (aged 18
and over) at all times during their visit.
What happens if I get
separated from the rest of my party during the event?
If at any time you are separated from
the rest of your party, you should report to the Info & Meeting Point
located at the centre of the show.
Can my child bring
LEGO creations he/she created at home to BRICKLIVE?
No, they cannot bring their own
creations to the show. There are over 1 million LEGO bricks at the event to
Can my child bring
his/her creation(s) built at BRICKLIVE home with us?
No, the creations made at BRICKLIVE (EURO TOUR)
need to be left at the event. At the end of each day, the bricks are taken
apart so that they can be re-used for the next day’s visitors. Bags may be
checked if any suspicious activity is reported.
Can I use my LEGO VIP
card in the shop at the show?
No, we do not accept LEGO VIP cards.
Is there a cloakroom
Yes there will be one at the venue
I need to collect my
tickets, where do I do this?
Please head to the ticket box office
What time is the last
You may enter the event during the
show hours noted on your ticket. The last entrance will be 4.30 tickets will not be discounted for late arrivals.
My child is on the
Autism Spectrum. What can you tell us about the queues and crowds at your
popular with all fans of LEGO and we are expecting a lot of visitors.
We have a dedicated entrance for visitors with disabilities or on the
Within the event, there will be a range of activities happening
throughout the day. Some of these will involve queuing to take part in, but
there will also be lots of areas dedicated to having big piles of LEGO bricks
that people can just jump into and play with, with no arranged queues.
Additionally there will be lots of exhibition areas where models are on display
which won’t have any queues, but that can get crowded as everyone wants to see
the amazing things the Adult Fans of LEGO have created from their own
Ultimately, we know that every child with autism is different and we
encourage you to consider what will work best for your family.
I want to have a BRICK
lane Stand, who should I contact?
Please email email@example.com and we will send you details.
How do I apply to
exhibit my LEGO creation in the Fan Zone?
Please email firstname.lastname@example.org for more information.
How do I sign up to
volunteer at BRICKLIVE (EURO TOUR)?
Please email email@example.com for more information.
Will tickets sell out
and why is it better to book in advance?
We cannot guarantee tickets
will be available on the door previous years the event has sold out! Go to our
buy tickets page to buy your tickets today!